Refund policy

Return & Refund Policy

At Rough Hand Clothing Co., we stand behind our gear. If you’re not satisfied, we’ve got you covered.

We offer a 30-day, no hassle return policy from the date your order is delivered.

To be eligible for a return:

• Items must be unworn, unwashed, and in original condition
• Items must be free of damage, stains, or odors
• Proof of purchase is required

How Returns Work:

• Customers are responsible for shipping the item back to us
• We recommend using a tracked shipping method, as we are not responsible for lost return packages
• Once we receive and inspect your item, your refund will be processed

Refunds:

• Approved refunds will be issued back to your original payment method
• Please allow 3–7 business days for the refund to appear after processing

Non-Returnable Items:

• Final sale items (if applicable)
• Gift cards

If you receive a defective or incorrect item, contact us right away and we’ll make it right.